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Over 3 hours delayed. No movie on the flight. Pros: "Good service from crew members". Cons: "The flight was delayed for 2 hours". Cons: "This is our honeymoon! Every single blessed thing you sent said British Airways, but it was really American. Ended up at wrong terminal. Staff uncaring, plane cramped, seat reservation not honored. The worst. You will be getting a letter on your deceptive practices and I am going to bury you on social media.

Kevin Howard". Pros: "Flight crew somehow noticed that we had someone in our party who could use some extra consideration. They pre boarded us as a result! They were also extra considerate during the flight. Pros: "Old school seat. No foot rest. Small plane to go coast to coast. Cons: "UI on the entertainment system was horrible.

Pros: "The flight and crew on the plane was fine.. Cons: "Get the bag police off people cases looking to pick people of color to pay more money.. Pros: "Flight attendants were nice". Cons: "Disorganized and crowded". Pros: "The man greeting was very nice but when looking for my seat the plane was NOT clean. Crumbs, chip bag. She was grouchy! This is unacceptable especially with covid. Spirit is the worst airline!! Cons: "Spell out how expensive it is to ck a bag is beyond ridiculous.

I will never fly with spirit again! Cons: "I was needing a wheel chair and got abandoned at the gate in Boston. Pros: "Great crew! Also, one of the best landings I had in a while. Cons: "Was alerted flight would be delayed early and I would miss my connection.

Tried contacting agency multiple times with no result. Ended up paying for a flight I never used due to airline fault. Will never book through agency again". Pros: "Late departing and arriving".

Cons: "Late departing and arriving. Spirit Staff came on board opened compartment and my crutch crashed on to me. Cons: "My flight was delayed twice to Boston and I had an appointment to keep. I called the Spirit customer service line repeatedly to ask about travel options and discuss my dilemma. Unfortunately, it seems that phone line is entirely automated.

I could not find a human to answer my questions. I finally booked a flight with another airline that was set to arrive in Boston prior to my Spirit flight. I planned to take my return flight home to Chicago, but was informed through email that I had been removed from the flight. I was very upset to learn that my round trip was cancelled by Spirit since I did not take the departure leg of the trip due to all the delays and my time constraints.

If I was able to speak to a customer service representative when I repeatedly called for answers, I may have learned of this policy. I am very disappointed that Spirit's budget nature even extends to poor customer service and lack of real humans to provide information during stressful travel situations. Since Spirit has done nothing to make me want to use this airline again, I will be seeking other carriers for my future travel needs.

Pros: "The flight down was fine. The plane seemed new and well-appointed. Boarding and staff were fine. Cons: "My return flight was affected by Hurricane Irma. Spirit's first response was understandable under the circumstances, and I felt that they handled it as well as could be expected. They canceled my flight, notifying me about 8 hours prior to the flight, and automatically booked me for a new one for the next day.

However, when I arrived for that flight, they cancelled after I was already checked in. The lack of prior notification -- and the fact that it was now two days after the tropical storm -- made me think that this was poorly handled. At that point, I bought a ticket on another airline. Pros: "Flight attendants were friendly". Cons: "No carry-on luggage? It wasn't clear when we booked the flight. We have 4 kids and we just packed carry-on luggage, which all ended up being needed to checked in.

Their price for carry-on or checked in luggage is ridiculous. The flight ended up costing us much more than if we flew other airlines. Also, our flight is scheduled to take off at am, and there were NOBODY at the counter to help any customer for bag drop less than an hour before the flight.

There was a huge line and everybody was rushing through the bag drop line at the last minute and running to the gate in order to make the flight. Definitely will not fly Spirit again! Cons: "I went to the airport 35 min before the flight left with no luggage. I was told that Airline policy is to cutoff at 45 minutes and so they did not give me a boarding pass. I asked for alternative arrangements. They said that they can give me a ticket for a flight 48 hours later.

They also said that they do not partner with other airlines so they cannot help. I purchased a ticket with another airline and left a few hours later. The staff told me that this is an everyday occurrence. Policies are fine but the staff should provide alternate solutions. Pros: "I was most impressed with how well the flight attendants handled the situation of a screaming baby whose diaper needed changing.

One attendant politely and amiably told the father who was traveling alone with two small children about the changing table in the bathroom and assisted him in retrieving his bag and getting to the bathroom with the two children. Another attendant came by with air freshener while the family was in the bathroom, as the area where they had been sitting had started to smell. Overall, the crew was very professional and friendly, managing to improve the situation smoothly and without making anyone feel badly.

Pros: "One and only one of the agents at check in and boarding seemed to care at all about serving their customerseven on the phone.. With that exception, all others seemed to have received NO training in what is a service industry or what the bare minimum of professional behavior of their employment might look like. The airline flight attendant made SPIRITS training very clear when I asked for water to administer an Rx drug needed because a plane departure delay of 3 hours required my Rx while in flight: "That will be 3 dollars for water; everything is for sale on this plane.

Cons: "I did not like that my wife and I did not really believe that the reviews could really be true. Cons: "Do to the plane being late I had to pay for another 24 hours parking in Detroit". Cons: "This was my first experience with Spirit Airlines. I was due to fly in and out of Myrtle Beach, within 24 hours, direct from Boston, for some meetings.

I had a am flight and because I travel frequently, I knew at this time of the day, from this terminal in Boston, I could park and be at my gate in under 10 minutes. I arrived at am and proceeded to the kiosk at am to print my boarding pass. The kiosk said it could not print me one. With no one at the counter, and another passenger also unable to retrieve a boarding pass, we stood at opening of the security lane with not a single person in queue, staring in disbelief at our gate on the other side of the security point, which began to board, and while I was frantically on the phone with customer service, departed without us.

At some point three Spirit Airline employees leisurely strode by engrossed in personal conversation. When we inquired how to retrieve our boarding passes, they said "Sorry, the kiosk closes 45 minutes before boarding. Someone will be back at the desk at 8 am. My ticket says "Gates close 15 minutes before boarding" and NOWHERE on their website, boarding passes or itinerary does it say that you cannot obtain a boarding pass within 45 minutes of boarding. Furthermore, when I tried to check in online and "print" my boarding pass who has a printer these days?

How wrong I was! Had I "printed" my boarding pass at home, I would have parked, walked through security, and boarded within 45 minutes, as I frequently do on American, which also flies from this terminal. This is a piecemeal, self-serve airline. Do not expect any customer service; in this unreliable era of air travel, I would not advise using this carrier unless cost is your priority and you are willing to risk the consequences.

Pros: "There was absolutely nothing positive about this flight with Spirit airline. Cons: "There was three desperate delays of our flight without any reason given. There were no customer service reps anywhere to be found during these delays to talk to. The gate at Logan airport for Spirit airlines is seperate from the rest of the airport so if you wanted to get any food or drinks you had to exit the gate and go through security again to get back in. None of the seats on the plane recline so you are sitting straight up in very uncomfortable chairs the entire flight.

All of the power strips that were attached to the seats in the gate didn't work so you could charge your phone if you needed to. Also, on top of it all when you call customer service to file a complaint you wait on hold for 45 minutes and then they tell you to go to the website to file a complaint! What a joke of an airline. I will never fly with Spirit again no matter what. Pros: "Seats had a good amount of legroom. The yellow planes are cute.

Seating was limited, there was only one refreshment stand after you get through TSA, so if your flight is delayed which mine was , you can't even walk around and see stuff.

The flight attendants were not that friendly and kind of annoying. Nobody wants to hear your terrible jokes on a flight that was delayed. No free refreshments on flight, not even a water, you gotta pay. The "low" ticket prices are a sham, you end up paying more in other ways.

The cheap tickets Spirit offers are just so sneaky because you end up paying so much in the end. Spirit is the worst airline. Pros: "I was grateful the flights never cancelled, but it delayed so often.

Good news was I kept getting email notifications on all the delays. Cons: "The airplane was not meant to be comfortable. The seats don't recline. There's no radio or TV. No Footrest. The seats had very little cushion. My first flight, it looked to be an older plane, so I assumed they bought it used. My second flight, the plane was definitely new and they styled it so it would NOT be comfortable. They even made the tray table shorter.

Wasn't able to fit anything on that. If you are looking for comfort or peace of mind in getting to your destination on time, then I would NOT recommend Spirit. Pros: "The plane was new and everything was clean. I was very content when my new rolling suitcase fit perfectly in the overhead compartment when I boarded the plane. Departure and arrival were a few minutes early. Cons: "I didn't like that once I went through security at Logan there was no restaurant or bar on the other side. I didn't learn this until I had already waited in the line for security.

I'm a nervous flier and require at least one adult beverage before flying which I wasn't able to manage. Next, luckily, I'm not tall or any larger or I would not have fit into my airplane seat!

I can think of plenty of people who could not fit! The tray was tiny and only fit my can of soda and cup of ice! Good thing they do t serve food or it wouldn't have a spot on the tray! I was not impressed with the useless bungee cord that was acting as a pocket that held nothing. I had to keep my water bottle in my lap. Pros: "My seat towards the front was very comfortable and I had a lot of room.

Cons: "My friends sitting in the back of the plane said their seats were terribly uncomfortable felt like hard plastic. Pros: "Love the prices and the cleanliness of the airplane. Every staff I have interacted with have been friendly, polite, and look as though they enjoy their job and coworkers. The Spirit terminal at the Baltimore airport is phenomenal.

It is spacious, clean, bright and modern. I will definitely be flying Spirit again! Cons: "This is the second time that I have flown from Logan airport on Spirit.

Both times I have been very disappointed and disgusted by the terminal. The terminal is crowded and unclean. There were crumbs, wrappers and bottles on the floor. The trash can near the gate was overflowing with boxes and napkins. I was in the terminal for over two hours and not once was the bathroom or terminal serviced by facilities or maintenance staff. The bathroom is dark and crowded as well.

Because the stalls and space is so small it's hard to manage your bags while using the bathroom. I would highly encourage an extra shift for cleaning crew and perhaps a different layout for chairs to make it feel less crowded and to bring a modern feel and look to the terminal.

Pros: "The crew was very kind". That comes in the overall experience. I arrived early to the airport, as recommended, to find no one working at the Spirit desk. They told one man to come back later. Also, the airline is often pushed into a tiny terminal with far too many people. It felt congested in the terminal and plane.

The crew was quite kind; I am surprised they haven't left the airline. All to say: there is a very real cost to such cheap flights; do not underestimate it. Pros: "There was not much to like. App Download the App for Free. Search Bookings. Boston to Managua one way ticket. Airlines adjust prices for flights from Boston to Managua based on the date and time of your booking. By analyzing data from all airlines, on Trip. According to Trip.

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